Shipping and Return

Domestic Shipping:


Please allow 2-5 working days for your order to be dispatched if all your items are in stock. Normally orders placed before on any business day, we aim to ship it withing 2 working day, providing card security checks are complete, payment received and stock availability is confirmed. During busy times, such as holiday periods, there can be processing and shipping delays.

Any backorder that is placed .. you would get a an apporximate date for the arrival .

The orders cannot be shipped to PO boxes or military addresses, rural domestic addresses require one or more additional days to deliver. Orders requiring any customization will require additional time and will be shipped in 10 working days.

For shipments delivered outside NEW DELHI, the customer’s state may charge an OCTORI Duty on the top of the price of the item. These charges are beyond our control and can’t be reimbursed.

Domestic customers are responsible for any OCTORI Duty charged by your state government. We are unable to predict which shipments will be assessed these fees or the amount of the fee that may be charged. In cases of refusal, either the cost of the goods or return service costs will be assessed.

Tracking: e-mail containing your package tracking information will be sent after shipment.

Incase of and query mail us at

Cancellation of Order by User

• Cancellation of order within 6 hours without penalty.

• Customized or Pre-orders cannot be cancelled.And need to be paid in advance .

After placing an order, customer can only cancel the order if the order state is showing as “pending” under Order History. Cancellations have to be made within (maximum) 6 Hours of placing an order. For canceling your order, you will have to get in touch with our Customer Support Team by sending an email giving your Order Number.

International Shipping:


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