How long can I rent a Die for ?
All our rental program are a months long. You may rent a total of 2 products at once in any plan that you choose.
Do I have to pay for shipping?
No, all shipping costs are included in the monthly subscription. All our packages come with a return envelope so you just have to put in your product, seal the package and send us an email that you want the product picked up with a convenient date and time. So it’s simple and convenient for you.
Do we have pickup at all Pincodes?
We are working hard to serve return packages for all locations. The locations which do not have return pickup will get Rs. 150 or the actual cost incurred which ever is less. To know if your location has a return pickup you can email us at firstname.lastname@example.org.
How does the reward points work?
You will earn points for everything from renting to purchasing and you can redeem them in our store for any thing that you like.
How can I be assured that the product will not faulty?
All products sent to you have been checked to be in a working condition prior to dispatch. Upon receipt of the product, you must ensure that the same is in a perfect condition. Any anomaly, if found, must be reported to us by email. Failure to check and/or report the same will be constituted as your having received a usable product.
Upon receipt of the product by us, we will verify for any fault or damage to the product. In the event of a product being damaged, we will email you and intimate you about the same. The determination of a product being “damaged” will be at the sole discretion of Peek-a-boo Designs. Accordingly, we will charge you MRP of product or you could replace it even with a used product. No further product can be taken until the charges are paid in full.
Is there any late fees for sending the items late?
Yes! You can keep the product for 30 days from the date of delivery. Any delay than that will attract Rs.10 / day as a late fine which will be deducted from the security deposit before it is refunded.
When will I receive the Security Deposit back?
After we receive the product and we check the product for any physical damage and calculate if there is any late fees applicable . We would Paytm your the amount or do a NEFT which ever you select as the payment mode Within 30 days from the date of receiving the package.
Renting with us is quick and easy. Here’s how it works?
Once you have paid for the rental , we will send you a mail with a coupon code that you can use to purchase your rented product. Then, we will dispatch your first rental as quickly as possible.
Once the 25 days expire , write us a mail for a reverse pickup with the convenient date and time. If your pincode is not included in reverse pickup which would be informed to you once you place an order then you can dispatch the product once used by yourself and we would give you a refund of the same Upto Rs. 150 max.
To find out more contact us, we will be happy to help!
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